Frequently asked questions

Can I duplicate or copy variants in a dynamic content block?
How to add Quizzes to Collection Descriptions
How does the match all feature work?
Why is the product URL not working in my Klaviyo or Lantern emails?
How can I get in touch when I have questions?
Does Lantern work with Shopify Plus?
How can I make a quiz inactive?
How can I get started with Lantern?
Why am I not seeing just perfect score products?
How can I segment the customers that complete my quiz?
How can I add a video in the results e-mail?
How can I display out-of-stock products?
How can I turn off the match score feature?
How can I remove the ‘No thanks’ option from email collection?
How can I get email addresses for the customers that completed the quiz?
How to collect customers’ phone numbers or names as part of the quiz?
What eCommerce systems does Lantern support?
How do I remove the logo from my quiz?
Can I create multiple quizzes?
What is considered a quiz?
Are RTL (right-to-left) languages supported?
How can I sort quiz results?
How do I set up the recommended products?
What tools do you integrate with?
Can I use my own brand assets?
How can I link variants of a product?
Can I tag orders generated through a quiz?
What languages are supported?
How can I add a favicon to my quiz?
Can the app support multi-language quizzes?

If you still have questions please don't hesitate to get in touch!

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